CrewQuest Support

From the Groups area in CrewQuest, choose the option to create a group and follow the setup steps. Once the group is created, CrewQuest generates an invitation code that you can share with the people you want to add.

From the Groups area, choose the option to join a group and enter the invitation code shared by a member. CrewQuest shows the group information before you confirm, so you can make sure you are joining the right group.

First make sure CrewQuest has permission to use the camera or photo library when the action requires it, then check your internet connection. If the upload still fails, retry from the relevant challenge or gallery. Contact support if the issue continues.

Some CrewQuest experiences intentionally use locked media and a reveal mechanic. In that case, the content is already attached to the group but is not yet shown normally to members. It becomes available once the reveal condition for that experience or game is met.

Points are awarded by games and validated actions within a group. Rules vary by game: Bingo progress, an approved proof or a completed challenge can create different score events. The group ranking combines those scores to show each member’s progress.

CrewQuest includes an account deletion action in the account management area. Use the “Delete my account” option and confirm the request. If you can no longer access the app, email support@crew-quest.fr from the email address associated with your account.

Email support@crew-quest.fr with a description of the issue. To help us investigate, mention the screen or game involved and what happened just before the error. Never send your password or other secret information.